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I was number #1 on the leaderboard for final knock out round 1. And I couldn’t see the leaderboard anymore after the round ended. I uninstalled and reinstalled the app to see if it was a problem and now my whole progress is lost. My I’d - 2059251649
Hello @anshu_27 you can't see your progress after the round has finished because the leader board is replaced by a timer for the start of the next round. It has been this way since the competition started, so I struggle to understand why you did what you did.
By uninstalling your game you have deleted all the data related to your progress in the competition from your device. King will not be able to restore your position in the Contest.
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Hi everyone, We’ve seen several reports from players where the Win Streak reward screen freezes and players are unable to continue playing as expected. The good news is that this issue has already been flagged to the Studio, and the team is currently looking into it. We understand this is frustrating, especially when it…
Many of you have asked about the video ads feature in Candy Crush Saga. If you're wondering why the ads have disappeared from your game or why a friend has them but you don’t, here's a quick explanation: 🔄 Video ads are not a permanent feature in the game. Like other special features, they can come and go. They’re…
Welcome to the Community 👋 If you’re having trouble with your game, whether it’s missing progress, a purchase issue, or something not working, the fastest way to find answers is through our Help Center 🔍 Why the Help Center first? Always up to date Available in multiple languages Covers everything from game progress to…
