Chat about Candy Crush Saga, share thoughts, news, or anything sweet!
Support - Stuck or having an issue? Ask a question and get help from other players!
Enter for a chance to win Gold Bars and sweet in-game rewards in Candy Crush Saga!
Have a sweet suggestion? Share your ideas to help improve Candy Crush Saga.
This is your chill zone! Talk about anything that’s not Candy-related with other Candy players!.
I haven't received the 100 ingotsI earned in the event,not iin january, february or march
Hi @Juany1970 thanks for reaching out!
It sounds like you’re referring to the Winter Cup reward, where some players were set to receive 100 Gold Bars monthly during 2026.
Since this involves rewards linked to your account, the best next step is to contact Player Support directly from the game. From here in the community, we don’t have access to account details to check or resend rewards.
You can contact them by going opening the game app and go to: Settings → Account & Help → Help Center → Select your topic → then scroll all the way down the article and select → Contact Us
Once you reach out, they’ll be able to review your account and help you with the missing rewards.
Thanks again, and I hope this gets sorted quickly for you!
New here? Sign in or create an account to join the fun.
Hi, I finished 23 tickets of the Yetis Draw out of 25 , still have 2 only to reach the big prize. But all tickets disspaeared on the board game and not appearing near the level number anymore. Where did they go ?
Is there a moderator on the forum anymore? This glitch just started today, the new levels that were just added are not syncing across my devices. All are up to date. It's also been saying occasionally about no connection, but closing out the game and restarting seems to take care of that. The real issue is the syncing…
Anyone else have an issue with the booster wheel not letting you spin? Mine says come back in xxx hours for the next spin, but the next spin never comes. I am so stuck on level 7280 and I need some booster help!!
