This has happened several times where I'll be playing a game and then it suddenly closes and I lose the game and any boosters I used at the start of it. Glitches, losing lives and boosters, freezing, etc. on a brand new computer seems to indicate a game issue? I also lost thousands of lives and over 90+ of each type of boosters that are gone even when I tried to play on the exact computer where I had earned up those lives/boosters over the past years. I've lost a taste for this game and think I'm going to give Royal Match a try for comparison.