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Need help?
Hi @Congthang2005
What you’re seeing is not an issue. The team is currently testing a change where some players go straight to the Saga map when opening the game, instead of first seeing the menu screen with the Play button.
So if your game now opens directly on the map, that is expected as part of the test.
Of course, if you have any thoughts about it, feel free to share them here. I’d be happy to pass your feedback on to the team 😉
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[alert callout] Last Updated: May 8th Thanks for continuing to report these issues and share your experiences with us. We’re aware that some players are experiencing freezing, lagging, or crashing issues after updating to version 1.327.0.1, and the Studio team is currently investigating this. The reports we’ve seen…
Many of you have asked about the video ads feature in Candy Crush Saga. If you're wondering why the ads have disappeared from your game or why a friend has them but you don’t, here's a quick explanation: 🔄 Video ads are not a permanent feature in the game. Like other special features, they can come and go. They’re…
Welcome to the Community 👋 If you’re having trouble with your game, whether it’s missing progress, a purchase issue, or something not working, the fastest way to find answers is through our Help Center 🔍 Why the Help Center first? Always up to date Available in multiple languages Covers everything from game progress to…