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I recently made a purchase and now my reward ads for extra moves have disappeared. I would like to have the ad-supported features restored to my account.
Anche io dopo aver acquisito sono spariti tutti gli annunci ferma al livello 20215
Thank you so much. It is quite unfortunate that the ads stopped coming after I just made one payment for this level that I was really stuck.
Hello @Maggie0 and Welcome to this King Community!
Unfortunately, video ads for extra moves or rewards are not available for all players or all accounts. They’re turned on automatically only when available for your device and account, and there isn’t a way to enable them manually.
More information can be found by viewing the following post ⤵️
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[info callout] Updated by CM May 15th: Good news! We’ve had an update from the team about the Episode Race not starting correctly. They’ve found the problem, and a fix is planned to go out on Monday! This should help with the reports we’ve been seeing where: The Episode Race does not start when expected The start level…
Many of you have asked about the video ads feature in Candy Crush Saga. If you're wondering why the ads have disappeared from your game or why a friend has them but you don’t, here's a quick explanation: 🔄 Video ads are not a permanent feature in the game. Like other special features, they can come and go. They’re…
Welcome to the Community 👋 If you’re having trouble with your game, whether it’s missing progress, a purchase issue, or something not working, the fastest way to find answers is through our Help Center 🔍 Why the Help Center first? Always up to date Available in multiple languages Covers everything from game progress to…
