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My Backer's Box disappeared after upgrade again. I still had 3 more days to compete it.
And support is sending me bs emails about my connection and event ending .
I will NEVER upgrade game to new version before finishing event.
Hello @Jasam2025🤗 A Warm Welcome back to the King Community!
I am very sorry to hear that the Baker's Box event has disappeared from your game after installing an update!
Did you try playing a level and see if event pops-up again? I have never tried with Baker's box but, I have seen this with other features! So, when you are ready, play a new level and win it to for the Baker's box to be kicked in!
About Player Support emails - if you are talking about the "initial automated emails", it is a norm that those emails include troubleshooting steps and other tips. All players receive that same information after sending their initial complaint! Depending on the issue we are experiencing, we will have to send follow-up emails to Player Support team for them to look into the issue. Hence, I would suggest not to pay attention to that email(s) right now!
Please let me know if there is anything else I can assist you with🍫🍫
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No “X” button, no “Next” button, and no ways to get rid of it. Could it be that pressing the buttons too quickly caused this?
Is anyone else’s games freezing and then crashing? The last few days my games are consistently freezing and crashing. Costing me gold bars and boosters. I have good internet service and am having the same problem using my data on my phone. update. Still having the same problem. My internet and my iphone 17 pro have not…
Many of you have asked about the video ads feature in Candy Crush Saga. If you're wondering why the ads have disappeared from your game or why a friend has them but you don’t, here's a quick explanation: 🔄 Video ads are not a permanent feature in the game. Like other special features, they can come and go. They’re…