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Hi, I recently bought a new tablet and downloaded the Candy Crush Saga game but none of the paid for boosters have not transferred over.
They could easily keep track of boosters on their site like they do gold and levels... but it's about making money so they hope you buy boosters for your new device. King will say, well you shouldn't build them up and store them... you are dumb not to use them as you get them… but why should we use boosters if we pass levels without needing to use them... they just like people to spend their hard earned money rather than make their users happy.
Hi @debbie196258 👋
Thanks for reaching out!
In Candy Crush Saga, your progress and Gold Bars are saved to your account and will transfer across devices, but boosters are stored locally on the device. That means they don’t carry over when you switch to a new phone or tablet.
If you still have access to your old device, I’d recommend continuing to play there to use up any boosters you had saved.
Also, if you’ve made any recent purchases with real money, it’s worth contacting Player Support through the game so they can take a closer look and may be able to help with those.
You can reach them via: Settings (⚙️) → Account & Help → Help Center → Contact Us
I know it’s not ideal, but I hope this helps explain what happened. Let me know if you need help with anything else 💛
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Dear Players, We're aware of an issue where you cannot claim your Weekly Contest rewards. Our Studio team's investigating it so they can fix it as soon as possible. We ask and thank you for your understanding and patience in the meantime. Have a great day.
Hi dear players, We've seen multiple comments from players not getting their rewards from the Team Clash event today and wanted to let you know we are looking into it and hopefully will have a solution for you soon! We will keep you up to date in this thread, and if you have any questions feel free to ask them here.
Many of you have asked about the video ads feature in Candy Crush Saga. If you're wondering why the ads have disappeared from your game or why a friend has them but you don’t, here's a quick explanation: 🔄 Video ads are not a permanent feature in the game. Like other special features, they can come and go. They’re…
