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Good evening, please why is it dat whenever I win a jackpot I have to share with friends but I have never received any jackpot from friends?
The term "to share" can have different meanings in different contexts. Sharing can be voluntary out of kindness or it can be forced as it is in a lottery. Candy Crush is a game controlled by an app and in this context there is no real life interaction with others people. So if you "share" a jackpot with other players this means the same as it would in any cash prize lottery: All the winners of the prize receive an equal share of the money in the prize pot. If you share a birthday cake with friends that is an altogether different kind of interaction and this has no place in a game like Candy Crush Saga. Those other players are not your friends. In the case of Candy Royale they are not even real, they are recordings.
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I'm sorry to hear about this ,Unfortunately we're not able to handle missing rewards through the community but please follow these steps HERE on how to get intouch with our Player Support Team that handles these issues.
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Dear Players, We're aware of an issue where you cannot claim your Weekly Contest rewards. Our Studio team's investigating it so they can fix it as soon as possible. We ask and thank you for your understanding and patience in the meantime. Have a great day.
Hi dear players, We've seen multiple comments from players not getting their rewards from the Team Clash event today and wanted to let you know we are looking into it and hopefully will have a solution for you soon! We will keep you up to date in this thread, and if you have any questions feel free to ask them here.
Many of you have asked about the video ads feature in Candy Crush Saga. If you're wondering why the ads have disappeared from your game or why a friend has them but you don’t, here's a quick explanation: 🔄 Video ads are not a permanent feature in the game. Like other special features, they can come and go. They’re…
