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Game keeps freezing on the daily treat page, can’t even get into the game. Have tried everything, restarted phone, updated app, freed storage, etc. Any advice?
Hi again @ofhennessey 🙋♀️
I completely agree with you on not deleting the App! Even if you have saved the game with a Facebook or King account, you should never delete the game App(s), as you will lose all of your saved boosters and stored lives!!
Please hang in there! Hopefully, the fix will be here soon🤞
Hello @ofhennessey 🤗 A Warm Welcome to the King Community!
I am sorry to hear that you are experiencing an issue in the game!
There is nothing wrong with your device! It is the game itself that has been having freezing issues since the last update!
It was escalated to the game Studio as we have received multiple complaints about the same issue yesterday! Please keep an eye on this👇thread, where all complaints about “freezing issue” are being gathered! As soon as the fix comes in, the thread will be updated 👍✨
Thank you for your patience and understanding🙏🏼
also on level 4000+, and unsure if it’s backed up so deleting the app isn’t an option
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[alert callout] Last Updated: May 8th Thanks for continuing to report these issues and share your experiences with us. We’re aware that some players are experiencing freezing, lagging, or crashing issues after updating to version 1.327.0.1, and the Studio team is currently investigating this. The reports we’ve seen…
Many of you have asked about the video ads feature in Candy Crush Saga. If you're wondering why the ads have disappeared from your game or why a friend has them but you don’t, here's a quick explanation: 🔄 Video ads are not a permanent feature in the game. Like other special features, they can come and go. They’re…
Welcome to the Community 👋 If you’re having trouble with your game, whether it’s missing progress, a purchase issue, or something not working, the fastest way to find answers is through our Help Center 🔍 Why the Help Center first? Always up to date Available in multiple languages Covers everything from game progress to…
