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Candy Crush Saga

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Gold Chocolate Box

Della1955

So I needed to use a Party Booster to complete the Chocolate Box - which I did but unfortunately the chocolate box didn’t recognize that I used it! So now I have lost a precious party booster!! Ugh - so frustrating! This happened in the past when I used UFOs as well and they again weren’t recognized as being used for the box. What is going on???

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Comments

quekkc

I don't know exactly what you did before this happened.

It has happened to me several times before.

This is how it happened in my case:

I completed the first 3 tasks in device A
the 4th task needs Party or UFO boosters
I switched to device B where I have the required boosters
The boosters were not counted after playing in device B

How to avoid this in my case:

When I switched to device B, just play any level once without boosters
Check the chocolate box to make sure it's properly updated
Now start to play again with the required boosters

If you only play on one device, then that is a different story.

Carol-38

@QueenB @PummyRaj @MountainMom wouldn't this be better under Discussions 🤔

Carol-38

https://community.king.com/en/candy-crush-saga/discussion/587318/gold-chocolate-box

Hi @Della1955 Welcome to the Community 🤗 it's nice that you have joined us. I've had the same happen to me with the Chocolate Box in the past, annoying isn't it. I just let it go as there seems to be quite a few things that go wrong here and there. Guess you could try emailing Player Support, but I doubt you'd get your boosters back. Now that you've joined the Community, stick around and join in posts in Discussions, check out Contests and anything else you can click on.

Good luck with your game and hope to hear from you again 😉

Comments

quekkc

I don't know exactly what you did before this happened.

It has happened to me several times before.

This is how it happened in my case:

I completed the first 3 tasks in device A
the 4th task needs Party or UFO boosters
I switched to device B where I have the required boosters
The boosters were not counted after playing in device B

How to avoid this in my case:

When I switched to device B, just play any level once without boosters
Check the chocolate box to make sure it's properly updated
Now start to play again with the required boosters

If you only play on one device, then that is a different story.

Carol-38

@QueenB @PummyRaj @MountainMom wouldn't this be better under Discussions 🤔

Carol-38

https://community.king.com/en/candy-crush-saga/discussion/587318/gold-chocolate-box

Good luck with your game and hope to hear from you again 😉