Chat about Candy Crush Saga, share thoughts, news, or anything sweet!
Support - Stuck or having an issue? Ask a question and get help from other players!
Enter for a chance to win Gold Bars and sweet in-game rewards in Candy Crush Saga!
This is your chill zone! Talk about anything that’s not Candy-related with other Candy players!.
Have a sweet suggestion? Share your ideas to help improve Candy Crush Saga.
Hi, I made a purchase earlier, the money was removed from my account but the boosters did not load on my account. Please see screenshots below
Sign in or register to leave a comment and join the conversation.
Hello @Baloving_97 🤗 A Warm Welcome back to the King Community!
I am sorry to hear that you are experienced an issue with a purchase transaction in your game!
The best way to deal with this is to contact the Customer Support team directly from your game App! Please click on “Settings” (⚙️icon) —> click on “Account & Help” —> click on “Help Center” —> scroll down to “Purchases & Payments” —> click in the 1st option - “didn’t receive purchase…” and go from there.
If you need further assistance or have other questions, please let us know🍫🍫
Hi and Welcome to the King Community
Thank you for the feedback, in the meantime Please check this step
in case of any problem while purchasing, you can follow the link below and you will find detailed solution steps here.
