nav[aria-label="Primary Navigation"] { padding: 0; & ul { list-style: none; width: 100%; display: flex; flex-direction: row; justify-content: start; align-items: start; gap: 30px; padding: 0; & li { margin: 0; } & ul li { list-style: none; } } }

Candy Crush Saga

Discussions
Chat about Candy Crush Saga, share thoughts, news, or anything sweet!
Support
Support - Stuck or having an issue? Ask a question and get help from other players!
Contests
Enter for a chance to win Gold Bars and sweet in-game rewards in Candy Crush Saga!
Candy Corner
This is your chill zone! Talk about anything that’s not Candy-related with other Candy players!.
Ideas
Have a sweet suggestion? Share your ideas to help improve Candy Crush Saga.

Chocolate Box “win new levels” task not counting Star Tournament levels!

TrueGemini69

Update from CM: Star Tournament levels do not currently count towards Chocolate Box “win new levels” tasks. The team is aware and is working on improvements.

I only need to fulfill 1 more task in order to complete my chocolate box & receive rewards. My problem is that my task is to win new levels. I can't win new levels because there aren't any available. I've already used up my tries for a new task, I double checked that playing and winning the last level does not count and neither does winning levels in the star tournament. This really sucks because I count on the gold bars I receive from the chocolate box, usually completing at least 1 full box a day. Now I'm out of luck for the next 4 days…

Is there anyway to reset my options for the chocolate box?

To ask your Question:

Accepted answers

All comments

QueenB

Hi @TrueGemini69

I checked this with the team, and right now Star Tournament levels don’t count towards Chocolate Box tasks that ask you to win new or unplayed levels, I was wrong 😣

I know this is frustrating, especially if you’re already at the end of the map and don’t have new levels available to complete the task.

The good news is that the team is aware of this and is working on improvements, so hopefully this will work better in the future.

I’ll keep this thread as the main place for updates if there’s anything new to share.

Thanks again for raising it and apologies for the inconvenience!

Also, thanks @christinewupp for sharing the thread 😉

PummyRaj

@Lindark,

If you see the screenshots shared by @TrueGemini69 - they have already swapped the goals and they do not have anymore options!!

Lindark

One thing you can do is try to refresh the challenge so you can have a different goal. You can only do that 3 times though :\

christinewupp

This is an old complaint that has annoyed other players as well once they reach the end of the map. The Star Tournament does not count as "new unplayed levels" for some events. This was discussed here as well:

https://community.king.com/en/candy-crush-saga/discussion/584901/chocolate-box-unfairness

QueenB

Hi @TrueGemini69

Thank you so much for sharing this and for adding the screenshots. This is really useful feedback, especially since you are currently at the end of the available levels.

Normally, progress in the Star Tournament should count towards Chocolate Box tasks that ask you to win new levels, so I’m going to pass this over to the Studio team and ask them to take a closer look. It may be that something is not working as expected here.

I completely understand why this is frustrating, especially when you only need one more task to complete the box and the option to change task has already been used.

I’ll share your screenshots and details with the team so they can check what is happening. Thank you again for flagging this so clearly.

jkaraisz

I totally agree, and would like to add that now when new levels appear you are not in a “race” anymore and you cannot get any more gold bars. It is impossible to pass many of the levels without using gold bars. You can deplete all the ones you have earned very quickly. I lave never bought anything and never will. It is probably time for me to quit. I have always enjoyed playing but I do not anymore. All it does now is make me angry. All I want is a fair game!

HM100

I have yet to see again a Chocolate Box (Old) where the last task has only level options.

The last time I've hit a box with only level options on the last task was on 1st March 2026 and since then I haven't any longer (But I did hit one with my previous other account in the old style again after that date and with my main account I've hit boxes where the last task had 3 Level options in a row with the last reroll giving UFO or Party). However, the ones from 1st March 2026 was closable as it couldn't expire in Wednesday.

The last time where I was forced to forfeit a Gold Box (Old) because of 4 level options in a row in the last task was on the first day of 2026 which was expired on 5th January 2026 (Next batch of new levels would be released at 7th January at that time).

Making Star Tournament work with Chocolate Box tasks requiring new levels is the only solution to prevent box expirations if you play actively (Minus First Try Wins and Win Streak Bag tasks which can't work with Star Tournament).

jeanp8

I'm on level 22, 145 which is the highest my game goes. When I reach that and do the extended tournament, the choclate box can't be finished if you get to needing to complete 25 levels or if you sadly try another option then you have to win impossible numbers on the first try. This is totally unfair especially those of us who have been playing for years, spend a lot of money to play the game and can't reach this impossible feat! No matter how many levels i comnplete in the tournament it doesn't count towards the choclate box tasks. Thus I have to wait 6 days or more to get the opportunity to complete the chocolate box tasks. It use to be at one time you could look at all the tasks in the chocolate box and choose the one that suited the levels you were playing but they got rid of that option. So many things are becoming unfair to those of us who have been loyal customers. You should be rewarding our loyalty, not punishing us. I have started looking for other games to play because it frankly has become boring.

crushcrazy_5000

why are new chocolate box content requirements to get on new levels done I on level 23,845 but the game is getting impossible to advance. Please help out somehow.

Accepted answers

All comments

crushcrazy_5000

why are new chocolate box content requirements to get on new levels done I on level 23,845 but the game is getting impossible to advance. Please help out somehow.

jeanp8

HM100

I have yet to see again a Chocolate Box (Old) where the last task has only level options.

jkaraisz

QueenB

Hi @TrueGemini69

Thank you so much for sharing this and for adding the screenshots. This is really useful feedback, especially since you are currently at the end of the available levels.

I completely understand why this is frustrating, especially when you only need one more task to complete the box and the option to change task has already been used.

I’ll share your screenshots and details with the team so they can check what is happening. Thank you again for flagging this so clearly.

christinewupp

https://community.king.com/en/candy-crush-saga/discussion/584901/chocolate-box-unfairness

Lindark

One thing you can do is try to refresh the challenge so you can have a different goal. You can only do that 3 times though :\

PummyRaj

@Lindark,

If you see the screenshots shared by @TrueGemini69 - they have already swapped the goals and they do not have anymore options!!

QueenB

Hi @TrueGemini69

I checked this with the team, and right now Star Tournament levels don’t count towards Chocolate Box tasks that ask you to win new or unplayed levels, I was wrong 😣

I know this is frustrating, especially if you’re already at the end of the map and don’t have new levels available to complete the task.

The good news is that the team is aware of this and is working on improvements, so hopefully this will work better in the future.

I’ll keep this thread as the main place for updates if there’s anything new to share.

Thanks again for raising it and apologies for the inconvenience!

Also, thanks @christinewupp for sharing the thread 😉

Welcome! 👋

New here? Sign in or create an account to join the fun.

Quick Links

Recent Announcements

🛠️ Win Streak reward screen freezing - Under Investigation!
Hi everyone, We’ve seen several reports from players where the Win Streak reward screen freezes and players are unable to continue playing as expected. The good news is that this issue has already been flagged to the Studio, and the team is currently looking into it. We understand this is frustrating, especially when it…
🎥 Why don't I see video ads in my game? Here’s what you need to know!
Many of you have asked about the video ads feature in Candy Crush Saga. If you're wondering why the ads have disappeared from your game or why a friend has them but you don’t, here's a quick explanation: 🔄 Video ads are not a permanent feature in the game. Like other special features, they can come and go. They’re…
❓ Having issues and need help with your Candy Crush Saga? Start Here 😉
Welcome to the Community 👋 If you’re having trouble with your game, whether it’s missing progress, a purchase issue, or something not working, the fastest way to find answers is through our Help Center 🔍 Why the Help Center first? Always up to date Available in multiple languages Covers everything from game progress to…