Chat about Candy Crush Saga, share thoughts, news, or anything sweet!
Support - Stuck or having an issue? Ask a question and get help from other players!
Enter for a chance to win Gold Bars and sweet in-game rewards in Candy Crush Saga!
This is your chill zone! Talk about anything that’s not Candy-related with other Candy players!.
Have a sweet suggestion? Share your ideas to help improve Candy Crush Saga.
new iPhone and my Level See gone . Have to Start Woche Level 1 again. Had 2507 Levels. Need help.
Sign in or register to leave a comment and join the conversation.
i am signed into my Account. But it does not work. Still Level 1 instead of 2507. Any idea what i should do to get my Levels back?
Your level progress is usually linked to an email address if you are playing on the app. So make sure that you are signed into your account!
Hi and Welcome to the King Community
If you still don't see the right level please force close the game, wait a few seconds, and then reopen it.If that doesn't work then please sign out of your Facebook/Kingdom account, close the game, reopen it and then sign back in again - sometimes it just needs a little nudge to make sure the level loads correctly.
If the issue persists, after reconnecting, please email this to our Player Support Team here
