Never-ending Ads

Question

The ads for the bird game and pig game never end and won't let me get back to my Candy Crush game.

PummyRaj · Answer

Hmmmm!  Didn't I say that, @Lindark?🤔

Lindark · Answer

Be sure to report it so we can get problems ads like these out of circulation!

PummyRaj · Answer

Hello @shreveg🤗 Hearty Welcome back to the King Community!

I am sorry to hear that some of the Ads are causing issues!

Does the Ad look like it's frozen or because you cannot find X button, you must exit out of the game App and reopen it?

Whatever issue you are experiencing, the best way to deal with it is to report those Ads to King Player Support team directly from your game App.  Please follow below steps to do so⬇️

* Click on the Pink Cogwheel (Gear icon) located in the top right corner of game map screen;
* Click on the Account & Help button in the Settings window;
* Click on "Help Center" (just below to your game ID number);
* Now, scroll down all the way to "Privacy & Terms" and click on it;
* The second option you see will be about "Reporting an Ad";
* Click on it to open and follow the suggestions & instructions to report the Ad.

Please let us know you have any other questions!🍫🍫