Unable to purchase with my Goldbar

Hussmo

I have more than 60K gold bars but, I'm unable to purchase boosters, When I try to purchase it says connecting to the shop... I have been waiting for longtime but it didnt respond . the only thing I can purchase is Lifes . please can you help me to solve this problem .

kiara_wael

Hi and Welcome to the Community

When the Shop shows a “no internet connection” message or won’t open the payment screen, it usually means the game isn’t able to fully connect to the store service, even if the rest of the game loads.

A few things to try, if you haven’t already:

• Close the game completely and reopen it
• Restart your device
• Switch between Wi-Fi and mobile data, if possible
• Make sure your game app is fully up to date

If this happens again, please contact Player Support directly from the game as soon as possible, so they can check your account and game details:

Settings cogwheel → Account & Help → Help Center → choose a topic → scroll down → Contact Us