Champions Race reward bug with ads

Question

I want to report a rather troubling bug that I came across today.

At the end of an Episode Race or Champions Race, you may only get one ad reward instead of two. The ad rewards are not doubled to compensate for the missing ad.

To fix it, either force both ads to be available the same way that Sweet Cinema forces a whopping 16 ads to be available, or make the ad give 6 gold bars instead of 3 if there's only one ad present.

Alienscar · Answer

I don't think that is a bug @シリンダーノット. The Champions Race reward has been reduced from 35 gold bars, so it makes sense that all features that reward gold for the Champions Race are reduced as well. I guess it is similar to me never seeing adverts with moves and UFOs anymore. Not a glitch or bug just a deliberate reduction in rewards.

CurtisyM · Answer

Hey there @
シリンダーノット I hope you’re doing well

I’m sorry to hear that the double ad feature is currently unavailable in the race even, but rest assured it is expected for some events and features to change and even become temporarily unavailable, so there’s nothing to worry about.

Please note that special events like these are bonus features in the game and therefore not designed to be there permanently. To help keep things fresh and interesting, our studio tweaks and introduces new features every so often. As such, they need to thoroughly check these during gameplay, so these special features may appear or disappear during ongoing tests, as well as during scheduled maintenance checks.

However, events and features in our games can temporarily disappear when there is a connection issue during login. This can be a hiccup, a peak in the signal, or a momentary signal loss.

Normally, it comes back after you do one of the following:

01- Play one level

02- Close the app and restart your device

03- Check that you have a stable connection

Please note that these steps do not guarantee that the feature will return, and we are unable to add the feature back manually.

If these steps don't help it means the feature isn't available right now, and I’m afraid we can’t add it manually for you.

If there’s anything else I can assist with, let me know. Have a great day.