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Eu comprei um GoldPass por $5.50, promocional, mas não foi ativado. Verifiquem!
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Hi @12617127821 and sorry to hear your Gold Pass was not activated after your purchase.
We are not able to check purchases here in the Community, so the best next step is to reach out to Player Support from inside the game app.
To do that, open the game, tap your profile icon, go to Help Center, and open the article that matches your issue. Then scroll to the bottom and tap “Chat With Us” to reach Player Support.
You can also check this Help Center article for more steps HERE If this was a Google Play purchase, it is also a good idea to check your payment receipt and any messages from Google Play or your payment provider.
We mainly use English here in the Community, so thank you for understanding.