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I switched phones and my account didnt pass over14642723078
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Hi there, @vaga18!
I see you're having issues recovering your progress on a new phone and I'm also seeing the User ID you shared is from a guest account, which means you're not logged in.
Please log in using the email associated with your profile and the steps below:
1. Make sure that your King account is correctly disconnected from the game (if you are currently connected). To do this open the game and on the main screen tap on the blue "My Profile" button and then select “Log Out”.
2. Force close all apps and turn off your device. Leave the device switched off for at least 10 seconds before restarting it.
3. Open the game and reconnect the game to your King account. Your progress should now be correctly reinstated.
4. For future reference, make sure that if you are sharing a device with other people, make sure that each person logs out of their King/Facebook account on the mobile device
Do let me know if you still have issues!
