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Reduntion in gold bars
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Thanks for explaining. I just want to make sure I’ve understood correctly before answering.
Are you saying that you previously received between 25 and 40 Gold Bars after completing a Gold Box, but you are now receiving Gold Boxes that are quicker to complete and reward only 5 Gold Bars?
A screenshot showing the Gold Box and the reward would also help me understand exactly what you’re seeing.
Up till today upon finishing a Gold Box I received between 25 and 40 gold bars. After complete a couple on the trot the levels (still on the Gold)seem to be simpler, shorter and with 5 gold bar rewards. Is this instead of making us wait 24 hours?
Hi @Fiona_Morgan
Could you tell us a little more about what happened? Did you previously have more Gold Bars and then notice that your balance had dropped to five?
Gold Bars can sometimes be used accidentally, for example when buying extra moves after a level. Do you remember roughly how many Gold Bars you had before, and when you first noticed the change?
We’re unable to replace missing items here in the Community, so you’ll need to contact Player Support so they can check your account. Open the game, go to your Profile > Help Center, choose the article that best matches the issue, scroll to the bottom, and tap Chat With Us.