Missing lives

kimski21

Why is it that every time I log in on my Windows laptop I am asked to accept Terms ….then all my lives that have been sent to me are missing. Also what's happened to the screen size, it's almost unplayable.

kiara_wael

Hi and Welcome to the King Community

Thank you for the feedback and Sorry to hear about this , Let's try a few things to fix that:

1. Restart the Game: Sometimes, a quick restart can unfreeze those lives.
2. Check Your Connection: Make sure you have a stable internet connection, as a weak signal might cause issues with receiving and using lives.
3. Update the Game: Make sure your game is updated to the latest version, as updates often fix bugs.
4. Log Out and Back In: Try logging out of your account and then logging back in. This might refresh your game and fix the issue.

For Screen Size please check this page here

https://community.king.com/en/candy-crush-saga/discussion/590090/candy-crush-saga-on-facebook-has-shrunk-edited-by-cm-under-investigation