Hello King Support,
I need help recovering my Candy Crush account.
I forgot my password and have tried using the "Forgot Password" option several times, but I never receive the password reset email. I have checked my Inbox, Spam, Junk, Promotions, and Trash folders, but there is no reset email.
The strange thing is that I have received promotional emails from King at this same email address before, so I know it is the correct email associated with my account.
Unfortunately, my old Samsung phone, where I was still logged in, has already been reset, so I can no longer access the account from there.
Could you please help me regain access to my account or investigate why the password reset emails are not being delivered?
Thank you for your time and assistance.
