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hello,
I login by facebook ID before, but the ID is invalid now because it’s blocked by facebook.
It cause l can’t login candy crush saga now
Could you provide Player Support Team email address directly?
Thanks!
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Hi @14936687473 , I’m sorry you’re having trouble getting back into your game.
If you can’t use your Facebook login anymore, the best next step is to create a King account and connect your game to it. Once your game is connected to a King account, please contact Player Support from inside the game and ask them to help restore your previous progress.
You can find more information HERE
To contact Player Support from the game:
When you contact Player Support, explain that you used to play through Facebook, but you can no longer log in with that Facebook account, and that you have now connected the game to a King account. They can then check whether your previous progress can be restored.
Please don’t share your Facebook login details, email address, or password here in the Community.