Purchase Bundle not recrived

djtank

I purchase 2 bundles worth rs.180 and 70 but non of their benefits shown in the game. When I get that bundle ??

PummyRaj

Hello @djtank🤗 Hearty Welcome to the King Community!

I am very sorry to hear that you did not received the items from your purchased bundles!

Please try to close the game and restart your device. If that did not bring up the items, try to log out of the game, wait for few minutes and log back in!

If that too did not help, you will have to report the issue. To do so, please select the device you are using from below options and follow the suggestions⬇️

🤖 Android device

• Open the receipt you have received from Google Play and tap "Report a problem"
• If you don’t have the email receipt then use this direct link. Scroll down to Order History and click on Report a problem
• Click here for more information. 
• Follow the instructions given

🍏 Apple device

• Use this link. 
• Once you are logged in with your Apple ID click on Report a Problem and follow the onscreen steps
• Click here for more information

🔥 Kindle Fire

• Use this link.
• Once you are logged in with your Amazon ID click on Report a Problem and follow the onscreen steps
• Click here for more information

💻️ Windows App

• Use this link. 
• Once you are logged in to your Microsoft account, click on Help with billing and follow the steps
• For more help and information on refunds, click here

Please let us know if you have any other questions!🍫🍫