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Chocolate Box

NJ_2_GA

Can someone help me out with the Chocolate Box? Every time I complete a level, the Chocolate Box pops up and I cannot move on to the next level unless I quit the game then reopen the game. What do I have to do?

TThank you

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MountainMom

Hello @NJ_2_GA and Welcome to this King Community!

Sometimes an issue that a player experiences is related to their device rather than the game. So, we first suggest trying the following troubleshooting tips to maximize the chances of the game running more smoothly for you:

Internet: Ensure you have a strong and stable Internet connection.
Updates: Check the app stores to update to the latest version of your game if needed, and the latest software update for your device.
Memory: Do you have sufficient memory on your device? We recommend having at least 2GB free. If you have less than this be sure to free up some memory to enable the game to run as smoothly as possible.
Cache: Clear your game cache. Do NOT clear your game data -- that is where your boosters are stored.
Restart: Force close all open apps and restart your device. Leave it switched off for at least 10 seconds, then turn it on again.

If these steps do not solve your problem, please reply back for more help.