Game crashed when I got my super charger and it caused me to lose it

camdog2011

issue detailed in the subject - this is really frustrating!!
see screenshots basically - I got the supercharger, screen loaded, I can’t click “next”. Game crashes,

I reopen and am immediately informed I LOST this hard-earned reward.
can someone at candy crush pls help me??

Alienscar

The issue of in-game pop-ups causing the game to freeze has been going on for quite sometime now @camdog2011. Unfortunately once the issue has occurred there is nothing that can be done to help you. That is, you won't be given your Super Charger back, or anything else that you lost due to your game closing unexpectedly.

If this happens to you again then please note that some people have found that clicking around the Next button instead of on it can make the button work.

https://share.google/TYgHpGHmzYiw290UM