Chat about Candy Crush Saga, share thoughts, news, or anything sweet!
Support - Stuck or having an issue? Ask a question and get help from other players!
Enter for a chance to win Gold Bars and sweet in-game rewards in Candy Crush Saga!
This is your chill zone! Talk about anything that’s not Candy-related with other Candy players!.
Have a sweet suggestion? Share your ideas to help improve Candy Crush Saga.
why can’t I purchase on the app
Sign in or register to leave a comment and join the conversation.
Hey there @Nique1991 . Hope you're doing well.
I'm sorry to hear you can't make purchases in-game at the moment. Could you please specify what happens when you try to?
If possible, please send us a screenshot and video of any error messages you see, or of the issue itself.
Should you need a guide, you can follow the ones here:
Screenshot: Android / iOS Apple / Amazon / Windows 11 / Windows 10 / Windows 8 / Windows 7 / Mac.
Video: Android (third party free app) / Android 11 / iOS Apple / Amazon / Windows 10 (third party free app) / Windows 11 / Mac.
Thanks in advance and have a great day.