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This will be the second time that a glitch is going to delete what I have saved. Why does it feel like you are punishing me for playing your game.
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Hello @MissPerkins1959ok69 and Welcome to this King Community!
Unfortunately, we cannot access individual player accounts from this Community. However, you might find instructions on how to sync your account in our Help Center. I suggest starting in the 👉Save and sync your progress👈 section. There are multiple tabs in that section that relate to specific devices, so start by selecting the appropriate tab for your device. Scroll to the most relevant topic. If you do not find the solution to your problem, you might need to reach out directly to King's Player Support team.
The best way to reach King's Player Support is through your game:
This way our Player Support Team will have the details about your device and account and should be able to assist you with retrieving your game progress and gold bars.
Please be aware that boosters are stored locally on your device, and they cannot be transferred to another device.
Boosters are linked to the device on which you earned them, so it is not a glitch if they do not show up when you open the same account on a different device. Your gold balance should however show up. If it doesn't please contact player support. It's best done via the app, but you could use this link:
So the game on my lanovo will not open, I've installed the game on to my cell. It didn't transfer any boosters or bars. So for a company that makes millions every day, why can't I download the app and add my username and password to restore my account and progress
