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My timer is at 1732weeksand 3days how do you reset?
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Hello @danhough🤗 Welcome back!
Thank you for checking for the updates and replying back! I will ask our Community In-charge what can be done about this issue!
I was checking other old complaints about this issue and I found that sometimes, if we change the time on our device manually, it can affect the performance of the Booster Wheel!!
So, while waiting for the Community team to come back to work tomorrow, could you please check that the date and time on your device are set to update automatically?
I did the steps ! Timer still the same! 1434038532 is my id #
It is set on auto date and time
Hi @danhough!
Hope you are doing well!
This issue is generally always related to any changes that have been made to your device's time or date settings. If you have manually altered the time or date, due to traveling or other reasons then it does have an impact on the game's in-built counter which replenishes your lives.
The good news is that this is easily fixed. Simply follow these steps:
- Open the map screen in the game and check how long you have to wait. - Set the clock on your device forward by that amount of time. For example, if the game says “100 hours left” you need to change the date in your phone’s calendar. In this case, please calculate how many days are in 100 hours and set the date forward accordingly.
- After this briefly access the game’s map screen and then go straight back to the settings menu on your device. - Set the date back to the current correct date - Finally, restart your device and get back to the adventure!
That should fix the issue but if it doesn't then please get back to me with your Core ID so that I can keep looking into it for you.
We're always happy to help!
I updated the app.
Currently running 1.334.2.1 on new android phone!
It did not fix the issue!
Its currently at 1732weeks and 0 days!
Hello @danhough 🤗 Welcome to the King Community!
I am sorry to hear about the glitch with Booster Wheel in your game!
Which device are you using? And, when did the issue start? If using a mobile device, can you please check the App version you have right now? Recently a large group of players were affected by this glitch! But, a fix was sent in by the Candy Studio! So, updating your game App might help! Let’s see!🤔
After checking the App version and updating your game, please reply back and let me know if the glitch was fixed or not!
Thank you & hope to talk to you soon!🍫🍫
