Wins Not Updating in Weekly Contest CM EDIT: Under Investigation

Question

Last week my weekly contest showed me at 0 wins the whole week, even though I won well over 100. I figured it was a weird glitch that would go away when the week reset, but the new week started yesterday, and I’m still not receiving credit for wins in my weekly contest. Can someone from King help me?

CaramelKat · Answer

Thank you for sharing those reports previously ❤️ The team is investigating this issue and we appreciate your patience while they look into this. 👑

jenny123456789 · Answer

https://community.king.com/en/candy-crush-saga/discussion/comment/3590020#Comment_3590020

Hi @QueenB  has there been any update on this? My wins still aren’t updating.

QueenB · Answer

https://community.king.com/en/candy-crush-saga/discussion/comment/3588529#Comment_3588529

Hi @jenny123456789 ,

Thank you for sharing the screenshots and your details.

I’ve reported this to the team and I’m speaking with them to see what may be causing your Weekly Contest wins not to update. I haven’t heard back from them yet, but I’ll keep you updated here as soon as I know more.

In the meantime, please keep an eye on the Weekly Contest and let us know if your wins start counting again.