Wifi

sanjavrb

I cant conekted the game on net but my wifi is ok and l on all the time except on this game. I cant put game on net

LoFiGummy

Hey there @sanjavrb do you happen to have a screenshot of your issue so I can take a closer look at the problem? I'd try these steps to, to make sure nothing is wrong with the device:

• Restart: Force close apps and restart your device.
• Updates: Check that you have the latest game and device updates.
• Memory: Keep at least 2GB of free storage for smooth gameplay.
• Connection: Switch between Cellular and Wifi connection.
• Clear Cache:
  • 🤖 Android: Settings > Apps > Candy Crush Saga > Storage > Clear Cache
  • 🍏 iOS: Settings > Safari > Clear History and Website Data