About Changing My Email

Question

I signed in with my one of my email to game but i mistakenly deleted that email so i tried to recover that email but it can't be recovered but my game is still signed in but if i try to change the email reset link is sent to my deleted email how can i recover it

christinewupp · Answer

An alternative to what PummyRaj suggested is to do nothing: There is no need to ever engage with the email account that was used to create your Candy Crush account. It is possible to save and then to load a game of Candy Crush using a fictional email and password and you will always be able to retrieve your account if you input the original email and password into the app when prompted. I think there is no need to do anything, so long as you remember what the original password was. That is the important part, because if you forget the password, then of course the prompts to reset the password would get sent to the original email address. I hope this makes sense….?

PummyRaj · Answer

Hello @Hazeem657🤗 Welcome to the King Community!

I am sorry to hear about the issue you are experiencing because of a deleted email address!

Yes!  You are absolutely right about help email reaching to your deleted email!

What you would have to do is create another game account with your current email address and request the Player Support team to help you with restoring the game progress to this new account!

Do you already have a new email ID?  If so, can you create a new game account with it?  Then, I can tell you what you have to do next!

Hope to talk to you soon!🌞🍫🍫