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Game bug

KILLY44

Hi everyone, i need your help. I’m currently at level 2648 but i still stuck on the same level after the 4 Sprinks never appear on my screen even after i keep refreshing the game, updating, logout and login. I tried to contact customer service but the AI can not solve it, and when i send email to CS, the problem can not solve because they said just join the forum. What should I do? Thanks

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Congthang2005

Please stop playing and wait for the next updates. There are some players have reported the situation. Check the post here:

https://community.king.com/en/candy-crush-saga/discussion/591543/%EF%B8%8F-levels-that-may-be-impossible-to-complete-report-them-here