Internet loss

jawink83

I'm continuously getting "internet lost" or a "no internet offer" on my games and am having to refresh the game by closing out of it completely and reopening it about every other game. Sometimes I can start a game completely fine but by the time I'm finished with it and about to win, I lose because it says I have no internet when, clearly, I do. There's no way I lose internet as often as the game says I do. Please fix your game. Something is definitely wrong with it.

LoFiGummy

Hi, thanks for reaching out, and I’m sorry this has been happening.

I understand how frustrating it is to see an internet connection error while you’re playing, especially if your connection seems to be working normally.

To start, please try fully closing and reopening the game, and make sure you’re using the latest version of the app. If possible, also try switching between Wi-Fi and mobile data to see if the issue continues.

If you still get the same error after that, please send us your Player ID and let us know your device model and game version, and we’ll be happy to take a closer look.