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I got answers and nothing helped me, I still haven't gotten any help😥
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Hello @hadas8933 and Welcome to this King Community!
We’re really sorry to hear that you did not receive items you purchased. Unfortunately, we can’t access individual player accounts from this Community. I can refer you to the section in our Help Center regarding 👉Payments and Purchases👈. Tap on the hyperlink and select the tab for your device / platform for instructions on how to report the issue to King's Player Support team.
Purchase issues can only be resolved by King's Player Support team.
Please reach out to them through your game by tapping the gear icon ⚙️ —> Account & Help —> ? Help Center —> Select the topic of your issue, scroll all the way down and select “Chat With Us.”
They’ll be able to check your account and make things right. Thanks for your patience and for reporting this so quickly 🙏
