Candy Shop is not accessible

Question

The purchase from Candy Shop is not working again now for me in Candy Crush Saga. When I try to add gold, it doesn't open. I tried to clear cache, logged in again, and even restated the computer. I use the web version from within Facebook.

kiara_wael · Answer

Hi and Welcome to the King Community

Thank you for reporting, in the meantime Please check this step

* Check Internet Connection: Ensure you have a stable internet connection.
* Restart the Game: Sometimes, restarting the game can resolve connection issues.
* Update the Game: Ensure the game is updated to the latest version

If this not works Please

https://soporto.king.com/

Support: Follow the steps mentioned above

kiara_wael · Answer

Hi and Welcome to the King Community

Thank you for reporting,  in the meantime Please check this step

* Check Internet Connection: Ensure you have a stable internet connection.
* Restart the Game: Sometimes, restarting the game can resolve connection issues.
* Update the Game: Ensure the game is updated to the latest version

If this not works Please

https://soporto.king.com/

Support: Follow the steps mentioned above