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have sent dozens of emails to support, but automated bots keep closing my tickets without giving me any help. I am completely stuck.My progress has been lost and I need manual restoration to my account.
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Nie otwierałam nowego zgłoszenia kilkadziesiąt razy odpisywał mi nowy człowiek ale zgloszenie bylo jedno.i ciagle to samo.Juz kilka osób pisało mi to samo.
Nie mam dostępu od 72 godzin i boję się że nie odzyskam gry,w którą włożyłam bardzo dużo pieniedzy
Hello and welcome to the community. We are all players here like yourself, so we can only advise but not directly help with your account.
When you contact Support you open a ticket. If you have a ticket you need to keep replying to that initial automated email, rather than open new tickets. If you keep opening new tickets you will always end up just getting the same automated reply.
Sometimes a King worker will be able to help you over in our Support forum, but unfortunately they don't work at weekends, so please repost this message on Monday in the Support forum. This is found in the green circle with the ? icon at the top of this page.
Also please only open one thread here, not several about the same issue.
