Gold bar

sandeep6563

I can purchase gold bar App Store my I phone and show pharchase susessfully but I don’t receive and I can show list apple gold bar pharchase and I don’t receive the reply app error issue and refund my money but still same issue and don’t receive refund what can I do even I am stuck level

MountainMom

Hello @sandeep6563, We’re really sorry to hear that you did not receive the gold bars you purchased from your App Store. I understand how troublesome this issue can be.

Can you find the answer to your question in the following section from our Help Center?

👉I didn't receive my purchase from the Apple App Store

Unfortunately, we can’t restore items directly here in the Community but King's Player Support team can help you out. Please reach out to them through your game as follows:

• Tap the gear icon ⚙️ —> Account & Help —> ? Help Center —> Select the topic "Purchases & Payments" —> Select the topic "Was I charged for my purchase?" If you don't find helpful information in that topic, scroll all the way down and tap “Chat With Us.”

The Player Support Team will have the details about your device and account and should be able to assist you. Thanks for your patience and for reporting this so quickly 🙏