Chat about Candy Crush Saga, share thoughts, news, or anything sweet!
Support - Stuck or having an issue? Ask a question and get help from other players!
Enter for a chance to win Gold Bars and sweet in-game rewards in Candy Crush Saga!
This is your chill zone! Talk about anything that’s not Candy-related with other Candy players!.
Have a sweet suggestion? Share your ideas to help improve Candy Crush Saga.
The game keeps telling me I'm offline, but I am connected through our wifi.
Sign in or register to leave a comment and join the conversation.
Hi and Welcome to the Community
Thank you for reporting , A few things to try, if you haven’t already:
• Close the game completely and reopen it • Restart your device • Switch between Wi-Fi and mobile data, if possible • Make sure your game app is fully up to date
If this not works, Please contact King's Player Support team. You can reach out to Player Support through your game:
This way our Player Support Team will have the details about your device and account and should be able to assist you