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I purchased a gold pass for music season .. My e wallet shows a deduction.. but when I open my candy crush to see if it appears.. it doesn't show.. I can't claim my gold pass
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Hello @2736040916 and Welcome to this King Community!
Sometimes there is a delay in receiving your purchased items. If you have not received them yet, I ask that you review the following section from our Help Center.
👉Payments & Purchases -- there are tabs for the various ways purchases can be made. Choose the most appropriate tab and then scroll down to an applicable topic.
Unfortunately, we can’t restore items or provide refunds directly here in the Community, but King's Player Support team can help you out. Please reach out to them through your game as follows:
The Player Support Team will have the details about your device and account and should be able to assist you. Thanks for your patience.
