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can’t sync the progress/level from my mobile phone
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Hi there, welcome to our Community @king2485
I understand your concern about syncing your progress on multiple devices and I will point you into the right direction.
Please take a look at our guide here that we've created for situations like this: https://kingcare.zendesk.com/hc/en-us/articles/10757309955485-I-can-t-find-my-progress-in-the-game-How-to-retrieve-my-levels#%20
I hope it helps and wish you a nice day ahead!