My Facebook account is suspended

ALIBASHARAT

My Facebook account has been suspended, and my Candy Crush Saga game was connected to that Facebook account. Because of this, I may have to create a new Facebook account. I’m worried that if I log in with the new account, I will lose all my existing Candy Crush game data and progress.

I kindly request your help in connecting my Candy Crush Saga account to my Gmail account instead, so that all my game progress and data can be saved and I can continue playing without losing anything.

Please help me transfer and secure my existing game progress. Thank you.

Colorbomb_Collector

Hi there, welcome to our Community @ALIBASHARAT

I understand your concern regarding your in-game progress and I will provide you with more details on this.

Can you please send us the User ID of your new Facebook game account, so we can forward it to our team to restore your progress manually? Please note that if they do restore your progress manually, you will have an average of 2 stars on levels up to the point of restoration.

You can also let us know what level you have reached in your adventure.

Have a nice day ahead!