Chat about Candy Crush Saga, share thoughts, news, or anything sweet!
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This is your chill zone! Talk about anything that’s not Candy-related with other Candy players!.
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لا أستطيع الانتقال للمرحلة التالية حتى اغلق اللعبة وأفتحها من جديد
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Hello @sohafarra1980🤗 Welcome back to the King Community!
I am sorry to hear about the issue you are experiencing in your game!
Can you please tell me which device you are using to play the game? If using a mobile device, which version of the App do you have? Also, can you check how much free space do you have on your device?
Please let me know these details for further assistance!
Note: Our Community is not able to support non-English posts at present! Hence, I would like to request you to reply back in English for us to assist you better!
Thank you for understanding!
Hello @sohafarra1980 and welcome to our Community!
Thank you for joining us! We love chatting and helping out, but we do most of our conversations in English so more players can understand and join in. Could you please re-post your question in English? That way, one of our friendly community members can jump in to assist you 😊
Tip: If you're looking for support, you can visit our Help Center which might be available in your language!
Sometimes an issue that a player experiences is related to their device rather than the game. So, we first suggest trying the following troubleshooting tips to maximize the chances of the game running more smoothly for you:
If this does not solve your problem, please reply with details about your device, your platform (windows, Facebook, etc.), and your Game ID
