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Season Pass

Cecie

@QueenB hope you are well.

Has the season pass been stopped as I no longer have it.

I also get terrible spins on both the Wheel of “Fortune “ and the Daily Spin when I never win the better boosters.

Beginning to feel a bit demoralised by how the game I treating me.

Thank you

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Rewards

Bug / Issue

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Comments

QueenB

https://community.king.com/en/candy-crush-saga/discussion/comment/3644991#Comment_3644991

Hi Cecie 😃

First of all, happy to hear Season Pass made an appearance and sorry it's not the version you hoped for.

As for the missing events, there might be an issue with that and it has been flagged to the studio so it's being investigated! I'm keeping everyone updated on the issue here:

https://community.king.com/en/candy-crush-saga/discussion/593691/events-unavailable-candy-royale-chocolate-box-etc-edited-by-cm-reported-to-the-studio

Cecie

@QueenB hope you are well. I now have the new season pass but my chocolate box which was nearly completed and Bakers box have both now disappeared ?

Please could you help me?

Many thanks

Cecie

Hi @QueenB thank you for your message. It has now reappeared but as the one that requires new levels only.
I thought that trial had already been done and discarded?

The developers must really dislike me 😩

QueenB

Hi @Cecie, I’m well, thank you, and I hope you are too 😊

The Season Pass isn’t always available to every player, and access can change over time. However, I’d be happy to ask the team to take a closer look at your account.

Could you please let me know when you last had the Season Pass before it disappeared? I’ll also need your User ID, which you can find by following the steps here.

I can’t promise that access can be restored, but I’ll see whether there’s anything the team can do. I’ll also include your feedback about the wheel rewards, as I completely understand why the overall experience is beginning to feel discouraging.