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this morning it asked if I wanted to save my streak by using 3 gold bars. I clicked yes. it gave an error code and said my account was not charged but my gold bar count dropped by 3 and my streak was lost. Is there a way to get them back?
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Hi @jschmelzer12 , sorry to hear you lost both the Gold Bars and your streak.
Was this an offer to save your Daily Treat Machine streak, the feature that gives you a daily reward when you open the game? If you have a screenshot of the offer or the error message, could you share it? Otherwise, do you remember what the error said?
For the 3 Gold Bars that were deducted, please contact Player Support through Profile → Help Center → Chat With Us. Explain that the message said you weren’t charged, but your balance dropped and the streak wasn’t saved, so they can check what happened.
