Didn’t get my gold bars

marina_moniz76

when I opened the game, it said that me and one other player passed the climb the mountain, the one where you clear levels, let’s say 8 levels, and when you get to the top by passing all the levels, whomever is left, we split the prize, so it said that me and one other player reached the top and that I won 250 gold bars, but the prize is not there. Help please.

kiara_wael

Hi and Welcome to the Community

Thank you for the feedback. Unfortunately, we’re not able to add missing Gold Bars or other items from the Community. If the reward is missing from your game, you’ll need to contact Player Support directly through the game so they can check your account:

Settings → Account & Help → Help Center → choose the relevant topic → scroll down → Contact Us / Chat With Us.