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Why can't we win SCBs anymore? I am on 16260 and haven't been offered a challenge to win one in 2-3 days
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Hi there @briankimc ! 👋
I hope you’re doing well. I’m sorry to hear that your Super Color Bomb is currently unavailable, but rest assured it is expected for some events and features to change and even become temporarily unavailable, so there’s nothing to worry about.
Please note that special features like these are bonus features in the game and therefore not designed to be there permanently. To help keep things fresh and interesting, our studio tweaks and introduces new features every so often. As such, they need to thoroughly check these during gameplay, so these special features may appear or disappear during ongoing tests, as well as during scheduled maintenance checks.
However, events and features in our games can temporarily disappear when there is a connection issue during login. This can be a hiccup, a peak in the signal, or a momentary signal loss.
Normally, it comes back after you do one of the following:
01- Play one level
02- Close the app and restart your device
03- Check that you have a stable connection
Please note that these steps do not guarantee that the feature will return, and we are unable to add the feature back manually.
If these steps don't help it means the feature isn't available right now, and I’m afraid we can’t add it manually for you.
If there’s anything else I can assist with, let me know. Have a great day. 🍭
