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I used 450 points for 20 gold bars which have not been credited to my game
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Hello @maz1965 Google Play Points are managed entirely by Google, so if you have any issues all you can do is visit Google’s support site.
Hello @maz1965 and Welcome to this Community! We are sorry that you did not receive the gold bars you purchased with points.
We cannot access records for individual player accounts from this Community. In order to receive the best possible assistance, please reach out to King's Player Support team using the game app or via 👉Contact us👈. That team will then have the needed information about your account and device.
To contact Player Support through your game, tap the gear icon ⚙️ —> Account & Help —> ? Help Center —> Select the topic of the issue you are having and scroll all the way down and tap "Chat With Us.”
This way our Player Support Team will have the details about your device and account and should be able to assist you 💚