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📢 Update: Team Quest - Event Temporarily Disabled!

QueenB

Update: 5 October

Team Quest is back 😉

Hi everyone,

Thanks for your reports and for sharing your Game IDs with us.

Team Quest has been temporarily disabled due to a technical issue. This is why some of you saw the event disappear after already starting it.

Team Quest will not be running this week or next week while the team works on the issue.

We don’t have a confirmed date yet for when Team Quest will return, but we’ll keep you updated here as soon as we have more information.

Thanks again for flagging this and for your patience.

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Accepted answers

QueenB

Thanks everyone for reporting this. I’ve shared the reports with the Candy team, including the information and Game IDs provided, so they can look into why Team Quest has disappeared or stopped working for some players.

We’re waiting for more information from the team and I’ll update this thread as soon as I hear back 😉

All comments

TattooGirlKim

We have been stuck on ranking leve twenty at least five times we've completed it.

jennieb81

My team clash is back also!! I think my team name has changed while I was not able to access it, or maybe I got put on a different team, not sure???! Either way I can now see it!! Hooray 🎉

Scooterpie

@QueenB my Team Clash is back on my Facebook browser today, Friday September 25th 2026.

Wertz

Team Quest has disappeared from both of my games Facebook and King Account.

1000851990

I would like to know why the Tournament of Stars appears only on my mobile phone and no longer on my PC. My ID 1000851990

QueenB

We’re waiting for more information from the team and I’ll update this thread as soon as I hear back 😉

Scooterpie

The Team Quest disappeared yesterday from the Facebook Browser version too. It shows up under "Social" but is missing from the map? No progress is being shown…

Chrissy_S

Bei mir ist es leider auch weg

meg24

My team quest progress is also gone after starting :( it disappeared yesterday

meg24

My team quest progress is also gone. I can still see team members and the feed but it hasn't been updated since yesterday. I'm on iphone

michimune

I don’t update my game, but the Team Quest has disappeared either 🤬

jennieb81

Hi @PummyRaj my game id is 2316221598 & im on an iPhone. Everything is updated. Thanks for ur help.

riccardolagasio

@PummyRaj My device samsung galaxy s21 FE with android 16. My ID 1807326143. Thank you.

PummyRaj

https://community.king.com/en/candy-crush-saga/discussion/comment/3655341#Comment_3655341

Hello @jennieb81,

Can you please provide your game ID number for me to pass it onto our Community In-charge?

Thank you!🍫

PummyRaj

Hello and Welcome to the King Community @riccardolagasio and @jennieb81🤗

Thank you for reporting the issue with the Team Quest and also providing your device details along with your game ID number!

We have another player that is experiencing the same issue and our Community In-charge has reported the issue to the game team already! Please read their complaint → Here!

Looks like we might be receiving more complaints today! I will send your complaint as well to our Community In-charge to pass it onto the game team!

Please check back tomorrow for any updates on the issue, as the King team is already out of the office now!

Thank you for your patience and understanding!🙏🍫🍫

jennieb81

I updated on iPhone & my team mission has disappeared aswell??? We were close to unlocking a chest too?!?

riccardolagasio

Hi,on android i updated candy crush saga to last version 1.337.0.2 from play store. After update, mission team in progress disappeared, so for other members that upgraded version. My id 1807326143. Thank you.

BestTeam2026

https://community.king.com/en/candy-crush-saga/discussion/comment/3655281#Comment_3655281

15443917438

QueenB

https://community.king.com/en/candy-crush-saga/discussion/comment/3655260#Comment_3655260

Thank you for the screenshots. I understand what you mean now. Can you please share your game Game ID so I can pass it onto the team and check if something might be off or perhaps it's just a temporary connection issue?

BestTeam2026

https://community.king.com/en/candy-crush-saga/discussion/comment/3655241#Comment_3655241

I have a mobile phone and boyfriend has PC

Neu Version

https://community.king.com/en/candy-crush-saga/discussion/comment/3655260?utm_source=community-share#Comment_3655260