How can I get my gold bar back?

tyrant1033

My user id is 4038624800, I was buying the 10party booster , but something went wrong  , I clicked 3times it says connecting error and no money will be costed, but I lost 3 times of 10party booster gold, I just have 10 in my account now, how can I get my gold back?

kiara_wael

Hi and Welcome to the Community

Unfortunately, we can’t restore items or provide refunds directly here in the Community, but King's Player Support team can help you out. Please reach out to them through your game as follows:

• Tap the gear icon ⚙️ —> Account & Help —> ? Help Center —> Select the topic "Purchases & Payments" —> Select a topic such as "Was I charged for my purchase?" and then scroll all the way down and tap “Chat With Us.”
• Provide as much information information about your purchase and any screenshots you might have

The Player Support Team will have the details about your device and account and should be able to assist you.