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215? How to succeed?

Typhlosole

I have been stuck on 215 for a lo-o-ong time. I just run the routine, the sweets move about and sometimes release one or two of the Sprinks, fail to release them all, start again, run the routine, the sweets move about and sometimes release one or two of the Sprinks…

At the end of "out of moves" I get an "offline offer" - Play on 10. I touch it and get some bloke telling me "No internet connection…".

If I have the internet on then Candy Show appears at the top of the screen and the little dots go round, round, round, round…. but nothing else happens.

So, relaunch the game start again.

So what do I do now?

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Typhlosole

Yep, Alienscar, I see them little broken circles. It's the roundy-roundy part of the game is it not! :)

Plus… I downloaded what I thought was the latest version of the game (it did say it was Candy Crush) which turned out to be an online shop from which I could buy Candy Crush and… Yeah, well…. I suppose I could go back to one of the levels where I get given gold for winning (? is that right?)

On the positive side I have completed 215 and gone on another ten levels! Yesss! :)

Anyway, let's see what happens next

Alienscar

If I have the internet on then Candy Show appears at the top of the screen and the little dots go round, round, round, round

Are you seeing something similar to the screenshot below?

If you are online and see this when you try to purchase something then there is no cure for this.

In all other instances where this problem has been complained about the fix has been to contact King Player Support to get them to reinstate your progress in a new game.

Deleting the game and reinstalling it might work, but it isn't guaranteed to work and for some the problem has still persisted after reinstallation

Typhlosole

Thanks again for the advice. I have downloaded the latest version, will transfer to mobile and install and start again. When I run it I'll be online… although, as I say, it didn't seem to make any difference, just got the little symbol circling, circling, circling…

I can get the chocolate box and kitchen and suchlike by selecting the clipboard next to the map icon. Some of the stuff does work on there; some just circles and circles … Perhaps there is something worng with the version I acquired with the 'phone; now I have an update hopefully it will work fine.

christinewupp

https://community.king.com/en/candy-crush-saga/discussion/comment/3667178#Comment_3667178

Your screenshot shows you are offline. You have no events and the episode race flag has a dash, meaning you are not connected to King's server.

Playing offline means you cannot earn any gold bars. Candy Crush requires players to have gold bars in order to play. Some levels cannot be passed within the moves given, and those levels require players to pay gold bars for additional moves. That is how the game works and it is one of its basic functions. Candy Crush is a gold budgeting game, so having no gold at level 215 puts you in a bad situation. According to your screenshot you have already lost the current episode race and will not win any gold if you pass level 215.

There should be several other events, such a the chocolate box, daily spin, weekly contest and season pass in your game, but I do not see those widgets on your screenshot. You seem to have the generic map, not the Music season map other players have. I would suggest you make sure you update the app and then make sure you are connected to the server each time you load it. That way you should be able to get the events the rest of us see, and those will help you to earn boosters and gold.

Typhlosole

Hi christinewupp. Thanks for the response. Sorry it's taken a while to respond. Here's

“It appears from your comments that you must have probably been playing the entire game offline up to this point.”

Yes, I have been playing offline, mostly. I “found” this game when I bought a second-hand refurbished mobile. I clicked on the icon and started playing. After a while a couple of things happened that suggested I should indeed switch on the internet. I did and it made no difference. (Eg, “select xxx” or “claim xxx” I select and a little symbol on the Candy Shop page whizzes around for a couple of minutes and … nothing. Same with Booster Wheel.)
So I rarely use the internet. Doesn’t do anything.

“The first step to try fix this that I can recommend is to close the app and then reload it. … you do this by swiping the app off the page.”

Um. I played the first few levels easily and won. Then something happened and it would not let me continue. I swiped the app off the page, loading it back next day. (It’s how I switch it off anyway.)

“If you tap on your own player icon, does a player card load? If you are connected to the server a player card should load.”

If I tap on my icon at the top a “profile” page appears; if I tap on my icon next to the level I’m playing a page appears with similar information but a different layout. I don’t have to be online for these to appear.

“Please could you post here a screenshot of what you map screen in the game looks like and share which device/platform you are using to play Candy Crush, so we can help you further.”

I have a Samsung Galaxy S20 Ultra. Here’s “my” map:

“The checkered blue flag on the left is the episode race widget, and every players should be seeing this! How does yours compare to this?”

I have, as you can see, a checkered black flag. I have just clicked on it (with the internet connected) and a thing called “Episode Race” appears. Here’s the screen shot:

I get the feeling I have just been playing without paying any attention to Stuff! Hmmm.

christinewupp

https://community.king.com/en/candy-crush-saga/discussion/comment/3665628#Comment_3665628

Hello @Typhlosole and thank you for replying.

It appears from your comments that you must have probably been playing the entire game offline up to this point. Candy Crush can be played like this but it gets very hard to keep going once you reach these levels you are on, if you play it entirely without connection to the internet. You miss out on so much!

The first step to try fix this that I can recommend is to close the app and then reload it. How to do this depends on which device you play on. If it is a mobile phone like mine (Apple device) you do this by swiping the app off the page. It's the same method as for all apps you have: Close the app. Then check that you have a good internet connection ( Wifi or 5G) and reload the app. Play one level, an easy old one such as level 21, by scrolling back to it. At this point your map screen should show some widgets on either side and some player icons. If you tap on your own player icon, does a player card load? If you are connected to the server a player card should load.

Please could you post here a screenshot of what you map screen in the game looks like and share which device/platform you are using to play Candy Crush, so we can help you further.

As a reference, this is a picture what my map screen looks like:

The checkered blue flag on the left is the episode race widget, and every players should be seeing this! How does yours compare to this?

Typhlosole

Sorry! I've just re-read your earlier comments which do say about a thing called a race. (I haven't seen the race yet.) It also says about getting gold bars and spending them wisely on 90 and 114. I don't remember having gold or spending it on those levels. I just tried each level, sometimes having to repeat; sometimes succeeding first time and going on to the next level.

Typhlosole

Ah. Thank you christinewupp. I'm sorry I don't think I understand this.

Er… Gold bars. You have mentioned them before. I see an image of them when it says "Play on 10". So where do I get these things? I don't remember seeing them, nor being offered them, nor being asked to spend them.

"…other levels you should replay until you get lucky." Does that mean I replay a level even if I succeed?

"…spending real money"?!? Eh? So if my 'phone actually loads the Candy Shop I will be asked to spend money? (P'raps I'm lucky it doesn't load!)

"…episode race"?

christinewupp

You should always be able to buy 5 extra moves with 10 gold bars, even if you are not connected to the internet. The game has a function which allows players to spend 10 gold bars offline. To use this function players need to have some gold bars in their accounts.

If you have no gold bars in your account by the time you reached level 215 you wasted too much gold in the early part of the game. You will not be able to succeed in this game without spending huge sums of money in this case. I would advise you to uninstall the app, then reinstall the app and start again. Every player is given 50 gold bars. The only early levels that require players to spend gold are levels 90 and 114. The other levels you should replay until you get lucky. Often this will be on your second attempt. When you get to level 51 the episode race will begin and give you gold bars. Never spend more gold per episode race than you will earn by completing the race.

Level 215 is far too early to be out of gold and far too early to start spending real money. If you want to spend money now you will find yourself spending A LOT!